Privacybeleid

1. Personal Data We Collect

When you visit our webshop or place an order, we may process the following data:

  • First and last name

  • Address details

  • Email address

  • Phone number (if provided)

  • Payment details

  • IP address

  • Order history

  • Data regarding your use of our website

We only process personal data that is necessary for our services.

 

2. Purpose of Data Processing

We use your personal data for:

  • Processing and delivering your order

  • Handling payments

  • Sending order and shipping confirmations

  • Responding to inquiries

  • Improving our website and services

  • Sending newsletters (only if you have subscribed)

 

3. Sharing Personal Data with Third Parties

We only share your data with parties necessary for providing our services, such as:

  • Payment providers (e.g., iDEAL, Klarna, PayPal)

  • Shipping partners (e.g., PostNL)

  • Email service providers

  • Shopify (our webshop platform)

We have appropriate agreements in place with these parties to ensure your data is protected.

We never sell your personal data to third parties.

 

4. Cookies

Our website uses cookies to ensure proper functionality and to gain insight into website usage.

Cookies are used for:

  • Remembering items in your shopping cart

  • Analyzing website usage

  • Improving the user experience

You can disable cookies through your browser settings. Please note that certain website functions may not work properly if cookies are disabled.

 

5. Data Retention

We do not retain personal data longer than necessary for the purposes for which it was collected, unless we are legally required to retain data longer (for example, for tax obligations).

 

6. Security

Diverent takes appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

Our website is secured with an SSL certificate, and we only work with reliable systems and partners.

 

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to data processing

  • Withdraw your consent (where applicable)

If you wish to exercise any of these rights, please contact us via the email address below.

 

8. Changes

Diverent reserves the right to amend this Privacy Policy. The most current version is always available on our website.

 

9. Contact

If you have any questions regarding this Privacy Policy or the processing of your data, please contact us:

Diverent

Email: info@diverent.eu

Website: www.diverent.eu